Dynamics 365 Release Wave 1 2026: Sales
CRM should not by just a «system of record» anymore. With the 2026 Release Wave 1, Microsoft is firmly pushing Dynamics 365 Sales into a «system of action.» We are seeing a massive shift toward agentic business applications, where autonomous AI agents don’t just suggest things but also perform research, qualify leads, and orchestrate deal closures in the background. Built on a unified data platform and extensible via Power Platform and Copilot Studio, this wave focuses on turning sellers into…