Adrian Sjøholt

This is a post on what have been rolled out from Dynamics 365 Customer Insights – Journeys April 2025 Updates so far – for the complete overview of the realease wave take a look here https://sjoholt.com/release-wave-1-2025/ The landscape of customer engagement is constantly evolving, and businesses need agile tools to build meaningful connections. Microsoft Dynamics 365 Customer Insights – Journeys is at the forefront of this evolution, empowering marketers to orchestrate personalized journeys across all touchpoints. The recent updates in…

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The latest update to Microsoft Dynamics 365 Customer Insights – Journeys introduces a powerful new waitlists management capability, enabling businesses to streamline event registration processes and maximize attendance rates. Let’s explore how this functionality works and the benefits it can bring to your organization. What is the Waitlist Feature? The waitlist functionality in Dynamics 365 Customer Insights – Journeys allows event organizers to automatically manage registrations when events reach capacity. Rather than turning away interested participants, the system now offers…

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Introduction In today’s fast-paced business environment, artificial intelligence (AI) is no longer a futuristic concept but a present-day reality. Microsoft 365 Copilot is at the forefront of this transformation, helping businesses enhance productivity and improve work quality. This post gives you a breif strategy and some guidelines for successfully implementing Microsoft 365 Copilot in your organization, drawing insights from early adopters. If your not levering AI you are falling behind, it is a tool for the future and is here…

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